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Shipping Policy

Where we ship, what it costs, and when it arrives.

Where we ship

At this time, we only ship within the U.S. but we are actively expanding. Product and testing orders with a shipping address outside the U.S. will be cancelled.

Free shipping

We offer free shipping on all orders over $100 and on subscriptions.

Where we ship from

All orders are shipped from our fulfillment center in New Jersey, USA.

Shipping options and tracking

Standard shipping is available at checkout. Once your order ships, you'll receive a tracking number by email so you can follow your package in real time. You can login here to track.

If something goes wrong

If your tracking shows “Delivered” but you haven't received your package, please check with neighbours, mailbox, your local post office, or the carrier directly. Sometimes packages are scanned as delivered a few days early. If your order still hasn't arrived after 3 business days, contact us for help.

If your package is lost in transit, please contact the carrier directly to file a claim. Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.

questions about an order?