Effective Date: October 21, 2025
These Terms of Service (“Terms”) govern your use of shopholistico.com and your purchase of any products or services from Shop Holistico Inc. (“Holistico,” “we,” “us,” or “our”). By visiting our website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.
1. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use this website or purchase our products and services.
2. Products and Services
Our supplements are formulated for nutritional support and general wellness only. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice or treatment. Functional lab testing services are fulfilled by independent, third party laboratories (for example, SpectraCell Laboratories and DHA Laboratory). Shop Holistico Inc. is not a medical facility and does not collect, analyze, or interpret biological samples.
3. Orders, Shipping, and Returns
• All sales are final unless otherwise stated in our Help Center.
• Once shipped, risk of loss transfers to the customer.
• We reserve the right to refuse or cancel any order at our discretion.
• International customers are responsible for customs duties, import taxes, or local restrictions that may apply in their country.
4. Pricing and Availability
Prices, promotions, and product availability are subject to change without notice. We are not responsible for typographical errors, currency conversion discrepancies, or technical inaccuracies related to pricing.
5. Third-Party Laboratory Disclaimer
By purchasing any lab test through Holistico, you acknowledge and agree that Shop Holistico Inc.:
• Acts solely as an intermediary between you and the testing laboratory.
• Is not responsible for laboratory methods, processing, or result accuracy.
• Does not interpret or provide medical guidance based on test results.
Each laboratory partner operates under its own privacy, quality, and professional standards. Customers are encouraged to review lab results with a licensed healthcare provider.
6. Third-Party Services and Links
Our website may include links to or integrations with third-party websites, services, or affiliates. We are not responsible for the content, accuracy, or functionality of any third party site and disclaim liability for their products, policies, or actions. Your interactions with third parties are solely between you and that entity.
7. Intellectual Property
All content on this website — including text, images, logos, trademarks, product names, and designs — is the property of Shop Holistico Inc. or its licensors. You may not reproduce, distribute, modify, or use our materials without prior written consent.
8. Disclaimer of Warranties
All products and services are provided “as is” and “as available.” We make no express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or noninfringement. We do not warrant that the website or services will be uninterrupted, error-free, or free from harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Shop Holistico Inc., its officers, employees, affiliates, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, products, or services — even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount paid for the product or service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Shop Holistico Inc., its officers, employees, affiliates, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website or products.
11. Dispute Resolution and Governing Law
These Terms and any disputes arising under them shall be governed by the laws of Alberta, Canada, without regard to conflict-of-law principles. Any legal action or proceeding shall be brought exclusively in the courts of Alberta, Canada, and you consent to the jurisdiction of those courts.
12. Modifications
We may update or modify these Terms at any time. The most recent version will be posted on this page with a revised “Effective Date.” Your continued use of the website or purchase of our products after such changes constitutes acceptance of the updated Terms.
13. Contact
Shop Holistico Inc.
1811 4th St SW, Suite 212, Calgary, Alberta, T2S1W2, Canada
Email: hello@shopholistico.com